EXECUTIVE TRAINING PROGRAM

PROGRAM TITLE

EFFECTIVE PROBLEM SOLVING & DECISION MAKING

OBJECTIVE

To sharpen and deepen participants' problem solving and decision making skills. At the end of this program participants will be better able to:

  • understand the steps of effective problem solving system

  • know how to use the analytical techniques in each step

  • recognize the vital role communication plays at each step

  • know what questions to use in order to stimulate communication at each step

  • understand the anatomy of problems and why they persist

  • understand how to confront problems to prevent future stress

  • know how to distinguish between the causes and effects of problems

  • know how to label a problem to facilitate discussion and analysis

  • know how to find a problem's root cause

  • know how to brainstorm optional solutions

  • know how to evaluate optional solutions to decide on the most workable strategy

  • understand the importance of action planning to implement the chosen solution

  • know how to apply the system to real-life problems as they occur in the future.

CONTENT

Through a critical linkage of leading-edge concepts and best practices, participants will acquire a cohesive framework for understanding the crux of problem solving and decision making. The topics covered will include:

  • Concept of effective problem solving & decision making

  • The characteristics of problems

  • The problem solving & decision making process

  • Problem identification techniques

  • Problem labeling

  • Problem cause analysis

  • Identifying alternative solutions

  • Developing appropriate decisions

  • Action planning & implementation

  • Individual & consensus decision making

DURATION
  • Standard version : 5 (five) days

  • Short version : 3 (three) days

METHODOLOGY
  • Lectures

  • Discussions

  • Individual and group exercises

  • Case studies

  • Activities

RECOMMENDED PARTICIPANTS
  • All Managers 

  • All Supervisors

  • Senior Specialists

  • Those who will be promoted to above positions

Consulting Services

Management Audit
Strategic Management
Organization Development
HR Management
Marketing
Customer Service
CSR Services

Training Services

In-house Training
Public Workshops

Business Services

Interim Management
Corporate Services
Executive Recruitment
Project Management
Procurement Services

Job sites

Job vacancies
Job seekers

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