EXECUTIVE TRAINING PROGRAM

PROGRAM TITLE

PROFESSIONAL SELLING SKILLS

OBJECTIVE

At the end of this program, participants will be better able to independently conduct result-oriented sales calls in a professional manner.

 

CONTENT

  • Pre-call planning & preparation

  • Need satisfaction selling concept

  • Identification of customers' needs, wants & expectations

  • Features & benefits selling

  • Sales presentation

  • Sales conversation techniques

  • Probing – supporting – closing

  • Customers’ attitudes and how to handle them

  • Sales negotiation techniques

  • Order closing techniques

DURATION

  • Standard version : 5 (five) days

  • Short version : 3 (three) days

METHODOLOGY

  • Lectures

  • Discussions

  • Individual and group exercises

  • Role plays

  • Activities

RECOMMENDED PARTICIPANTS

This program benefits all Sales & Marketing personnel

Consulting Services

Management Audit
Strategic Management
Organization Development
HR Management
Marketing
Customer Service

Training Services

In-house Training
Public Workshops

Business Services

Interim Management
Corporate Services
Executive Recruitment
Project Management
Procurement Services

 

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