CUSTOMER SERVICE CONSULTING SERVICES

RAISON Dí TRE

Numerous studies have revealed that "Customer Service" is key towards sustained achievement of an organizationís goals & objectives. Further, product offerings constantly level the playing field. Hence, the need for any organization to regularly assess and ceaselessly improve the effectiveness and efficiency of its Customer Service is undeniable.

OBJECTIVE

To provide expert counsel and assistance in the development of effective and efficient Customer Service strategy, plans, programs, organization, policies, systems & procedures and operations management.

SCOPE OF SERVICES

  • Customer Service audits

  • Customersí perception surveys

  • Crafting of CS strategies, plans and programs

  • Development of CS organization; structure, manpower composition, policies, systems & procedures

  • CS Interim Management

  • CS training

Consulting Services

Management Audit
Strategic Management
Organization Development
HR Management
Marketing
Customer Service
CSR Services

Training Services

In-house Training
Public Workshops

Business Services

Interim Management
Corporate Services
Executive Recruitment
Project Management
Procurement Services

Job sites

Job vacancies
Job seekers

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