Decision-making is a basic ingredient of leadership. It is not important whether the leader actually comes up with the proposed actions or simply endorses them. The key is that the leader does make decisions. He or she overcomes the fear … Continue reading →
It is easy to be a winner when the sun shines, and when you are in love and all is well. In reality it is much harder in the face of persistent problems and difficulties. On those days we tend … Continue reading →
Courage is the intangible leadership quality of which greatness is made. It is demonstrated when a person endures severe pressure, conflict or adversity with grace and dignity. All exceptional leaders seem to have their fair share of it. How does … Continue reading →
A newspaper article told of a man who was walking toward an open subway car when he felt a body brush by him. Instinctively, he reached for his pocket and discovered he didn’t have his wallet. Shouting and running, he … Continue reading →
Innovation rarely, if ever, just happens. It requires imagination, coordination and a sense of purpose. Sad to say, a great many boardrooms lack some or all of those qualities. So it’s not that surprising that some companies find it hard … Continue reading →
People are often reluctant to commit time and resources to a planning process because of the fear of the plan “ending up in file number 13.” This article addresses a key question regarding the strategic plan: What can I do … Continue reading →
You most probably have heard the old cliché “there are no problems, only opportunities.’ This might sound like pie-in-the-sky optimism to anyone stuck in the middle of a difficult puzzle or a stressful people problem. But by using the proven, … Continue reading →
You can’t change someone’s personality, but you can make sure they behave properly while on the job. Most common types of problem people and how to deal with them: The non-communicative person. Ask open questions that force him to explain … Continue reading →
Essentially SCM is a set of practices aimed at managing and co-ordinating the whole supply chain from raw material suppliers to the end consumer. The objective is to develop synergy along the whole supply chain rather than focusing on a … Continue reading →
Consistent with the trend toward outsourcing, many HR functions and programs are now being referred to outside vendors. Many recent surveys indicate that over 90% of all firms today outsource some aspect of HR. Many of the tasks historically outsourced by … Continue reading →
What defines a professional manager? Is it a term that hinges around the monetary aspects of a manager’s work, or is it a term that deals with the character and make up of the manager in question, or their ability … Continue reading →
Current popular wisdom within the CRM industry places top management support as one of the top ten success criteria. What is meant by support is never really defined but it is logical that the term embraces the notion of reasonable … Continue reading →